Cancellation Policy

Cancellation Policy

πŸ”Š Welcome to – your destination for cutting-edge audio tech!

We understand that sometimes plans change, and you may need to cancel an order. Our cancellation policy is designed to be simple and transparent to ensure a smooth shopping experience.

πŸ•’ Order Cancellation Before Shipping

  • You can request a cancellation within 2 hours of placing your order, or before your item is shipped, whichever comes first.

  • To cancel, contact our support team via email at reachteckily@gmail.com Β with your order ID and reason for cancellation.

  • If your request is approved and the item hasn’t shipped, a full refund will be initiated to your original payment method.

🚚 Order Already Shipped?

  • Once your order has been shipped, we cannot cancel it.

  • However, you can initiate a return request once the product is delivered. Please refer to our for more details.

πŸ’³ Refund Timelines

  • Refunds for approved cancellations are processed within 7 business days.

  • You’ll receive a confirmation email once your cancellation and refund have been initiated.