Cancellation Policy
Cancellation Policy
π Welcome to β your destination for cutting-edge audio tech!
We understand that sometimes plans change, and you may need to cancel an order. Our cancellation policy is designed to be simple and transparent to ensure a smooth shopping experience.
π Order Cancellation Before Shipping
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You can request a cancellation within 2 hours of placing your order, or before your item is shipped, whichever comes first.
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To cancel, contact our support team via email at reachteckily@gmail.com Β with your order ID and reason for cancellation.
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If your request is approved and the item hasnβt shipped, a full refund will be initiated to your original payment method.
π Order Already Shipped?
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Once your order has been shipped, we cannot cancel it.
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However, you can initiate a return request once the product is delivered. Please refer to our for more details.
π³ Refund Timelines
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Refunds for approved cancellations are processed within 7 business days.
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Youβll receive a confirmation email once your cancellation and refund have been initiated.